Shipping policy
GIRL, YOU CAN TRACK YOUR ORDER by using our Help BOT ✨GLOWY✨ at the bottom at the page or in your personal account ♥️
Our Processing Time is 1-2 days, please keep in mind that this time is not included into the delivery time by the delivery company
Currently we ship to the most of EU countries and USA, more countries are coming soon
After your order is shipped, delivery time depends on your country:
Netherlands
Standard Shipping: €4.99
Free Shipping: Orders €39.99 and above
Transit Time: 1–3 business days
Germany
Standard Shipping: €4.99
Free Shipping: Orders €39.99 and above
Transit Time: 2–4 business days
Austria, Denmark, Belgium, France, Luxembourg
Standard Shipping: €4.99
Free Shipping: Orders €39.99 and above
Belgium and Luxembourg: 2–3 business days
Austria, Denmark: 3–4 business days
France: 4–6 business days
Other European Union countries
Czechia, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Standard Shipping: €6.99
Free Shipping: Orders €39.99 and above
Czechia, Poland, Slovakia, Slovenia: 3–4 business days
France, Italy, Spain, Portugal, Hungary, Ireland: 4–6 business days
Sweden: 4–6 business days
Estonia, Finland, Latvia, Lithuania, Romania: 5–7 business days
Greece: 6–8 business days
USA
Standard Shipping €9.99
Free Shipping: Orders €39.99 and above
Transit Time: 5-8 business days
UK
Standard Shipping €9.99
Free Shipping: Orders €39.99 and above
Transit Time: 2-4 business days
Please Note that these are estimated delivery times based on DHL & PostNL standards.
Actual delivery may vary slightly depending on customs, local postal services, or busy holiday seasons, etc.
You can check real-time delivery estimates for your country at:
We always provide a tracking number after shipping so you can follow your parcel.
Important Info
- We currently do not deliver to countries outside of this list.
- We are a growing small business and hope to expand to more countries very soon!
- All orders come with the tracking number
- You will receive a tracking link as soon as your order is on the way.
- Delivery delays may occasionally happen during holidays or busy periods, or other unexpected events
Returns & Exchanges
- We want you to love your GlowGirlz order!
- If you are not satisfied, you may request an exchange or return.
- Returns & exchanges are accepted within 14 days of delivery, but the customer is responsible for return shipping costs.
- Items must be unused and in original condition.
- To start a return or exchange, please email us at glowgirlz.store@gmail.com with your order number and reason for return.
- We will guide you through the simple return process.
Please be patient and if any questions we are always here for you: glowgirlz.store@gmail.com or use the chat bot GLOWY at the right-hand side bottom of your page to ask any questions and contacting us
Thank you for supporting our small business & for being part of the GlowGirlz community!
P.S: We are not responsible for delays caused by customs, postal services, or incorrect shipping information. International orders may be subject to additional customs fees, which are the responsibility of the customer.